REPAIRS and MAINTENANCE
DesignJet plotters are the big brothers of the humble inkjet printer sitting on your desk in the office or at home. Over the years they have developed from low resolution mono only "plan plotters" with ink plotter pens to 8 colour high resolution inkjet printers capable of reproducing high quality graphics, including photographs up to 60 inches wide.
The smallest size DesignJet will retail at around £900 plus VAT running up to just under £10,000 for higher specification models. With this range of machine costs you will want to know that your DesignJet is in good hands should you have a problem that needs solving.
Printer Medics have had many years of solving client's problems in a cost effective and timely manner, from belt or motor replacement to complex ink supply problems and we believe that we can offer quality solutions that won't break the bank. Our labour charges are from £129 plus VAT for the DesignJet 100 series machines and are a fixed fee covering the repair fron start to finish. The only extra is the cost of any parts required, which will be quoted before fitting. In this way you, the customer, are in control of the repair cost from start to finish. Our service & repair work is carried out using genuine HP parts, all consumable items or Designjet parts quoted within this site are genuine HP and carry the full manufacturers warranty.
Whilst office laser printers require very little maintenance, DesignJet printers / plotters will definitely benefit from regular cleaning and lubrication of moving parts. Breakdowns occur at the most inconvenient times and you can greatly reduce the chances of unwanted downtime with a regular maintenance visit from Printer Medics. Including a visual inspection for wear and tear in other parts of the machine you can prolong the overall life of the machine as well as reducing substantially the chances of it letting you down at a crucial moment. Please see our DesignJet maintenance section for further details or click HERE.